SPORTIME Global Guidelines

SPORTIME employees are committed to providing our members with the finest athletic and social settings, and the very best programs, instruction and amenities for tennis, sports, camps, health and fitness. We pride ourselves in our high degree of hospitality, integrity, social awareness and attention to detail. We strive to achieve operational excellence and to provide our members with intimate, welcoming and comfortable environments. We take great pride in our facilities.  

As the global health crisis caused by COVID-19 continues to wane, and with more than 70% of adults in NYS now having received at least their first dose of the vaccine, we look forward to putting the pandemic in our rear view. For now, our focus remains supporting the health and wellbeing of our employees, members and customers. While many COVID-19 related guidelines and protocols have now been discontinued, the following guidelines are currently in place across all SPORTIME facilities and will be updated as we receive new directives from governmental and other health agencies and organizations. 

Notwithstanding all the precautions that SPORTIME will take, and the improving conditions, due to the nature of the virus, some risk of contracting COVID-19 remains. Please be safe, respect others and follow all protocols. 



All Staff, Adult and Junior Tennis and Sports Players, Fitness Users, Parents/Guardians and Guests 

Prior to coming to a SPORTIME Club, to use SPORTIME facilities, to participate in SPORTIME programs and services, and/or to spectate, all individuals, and, in the case of juniors, their parents/guardians, should confirm the following:

  • I/My player(s) has not experienced any of the following symptoms in the past 10 days:
    • Fever of 100.4° or above
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
    • Any other signs of illness
  • I/My player(s) have/has not tested positive for COVID-19 in the past 10 days.
  • I/My player(s) have/has not been in close contact with someone with a confirmed or suspected COVID-19 case in the past 10 days, or, if I/my player(s) have/has been in contact with someone with a confirmed or suspected case of COVID-19 in the past 10 days, I/my player(s) am/is fully vaccinated and am/is asymptomatic, or have/has recovered from COVID-19 in the past 3 months and am/is asymptomatic.
  • If I/my player(s) have/has arrived from another State or Country within the last 24 hours, I/we have adhered to the New York State mandatory travel guidelines. Click here to view the guidelines.
  • I am aware of the inherent risks of my and/or my player(s) participating in activities at SPORTIME, including possible exposure to COVID-19 and other contagions.
  • I and/or my player(s) will respect others and abide by all of the precautionary guidelines and protocols put in place to protect us and to protect other SPORTIME players and employees.
  • I assume all risks related to my and/or my player(s)’s participation in SPORTIME programs and services.
  • If a player/guest/parent is not able to confirm statements 1-4 above, then such person(s) should not come to a SPORTIME club until such time as they are able to confirm all four statements.
  • For those who are still not comfortable entering indoor public spaces, SPORTIME has installed geographically limited and password protected  (for the safety and privacy of our players and staff) live-streaming capability on most of our tennis and sports courts, turf fields and rinks. We have made this substantial investment so that parents, family members and friends can easily spectate remotely, either from their cars in our parking lots, or from other areas immediately adjacent to our clubs. Log on to your club's home page for access and click here for more information.

Protective Face Coverings

  • Those who are fully vaccinated do not need to wear protective face coverings indoors or outdoors at SPORTIME facilities. Those who are not vaccinated must wear face coverings, covering their mouths and noses, and continue to distance, when entering or exiting SPORTIME indoor facilities, and within our clubs at all times (including when using fitness and group exercise facilities), except while participating in activities on tennis and sports courts, rinks and turf fields. While we are operating on an honor system, this is NYS law, and we expect it to be followed. Neither those who have been vaccinated, nor those who have not been vaccinated, are required to wear face coverings outdoors on SPORTIME campuses. 
  • For those providing and using SPORTIME's transportation service, face coverings must be worn at all times in transport vehicles regardless of vaccination status
  • Gaiters, Buffs, bandanas and N-95 masks with exhalation valves (these valves protect wearers but do not block the release of particles that could impact those around the wearer) are not acceptable face coverings for use in SPORTIME facilities or vehicles.

Indoor Air Quality and Safety

What matters most in the prevention of the spread of COVID-19, and other airborne illnesses, is that fewer people share larger, and more open spaces, so that the airborne virus, if present, is quickly diluted, both by the sheer volume of air and through abundant air circulation. That is why tennis and sports courts and fields are such good places to exercise safely, as detailed below. 

  • Each of SPORTIME’s indoor tennis courts, sport courts, or turf mini-fields, whether in a building, or in an air-structure, is about 150,000 cubic feet (6,000 to 7,000 square feet). These are massive spaces (e.g. 750,000 cubic feet in a five court building) in which a very substantial volume of air is constantly diluted and replaced with fresh air.  
  • SPORTIME is running our air circulation systems, including our HVAC systems, or our high capacity exhaust fans, 24/7, regardless of temperature demand, to maximize air-circulation and replacement. 
  • In our air-structures (“bubbles”), the air completely changes roughly every one to two hours, depending on weather conditions and air-structure pressure.  Perhaps more important, at the 7 ft. level in our air-structures, where players are breathing, air is replaced roughly every 9-36 minutes. 
  • In our steel buildings, the air is completely circulated roughly every 37 minutes, with 20%-30% of that air being fresh at all times.   
  • In our clubhouse and office spaces, we have upgraded our HVAC systems to include the highest MERV rated filters available for our systems, most of which are now MERV 13 filters. 
  • We have installed portable room air cleaners with HEPA filters in smaller spaces and offices. 

Staff Training

All SPORTIME staff members, including all full-time and part-time employees, and all tennis, fitness and sports coaches and camp counselors, undergo a rigorous training on all Covid-19 related protocols and standard operating procedures, and receive additional training when they are updated.

Government Mandates

All local, state, federal and other governmental mandates, protocols and directives will be followed to ensure the safety of all SPORTIME staff members and customers.

Last Modified: Jun 18, 2021