SPORTIME Quogue Guidelines

We have created the following policies and guidelines for SPORTIME Quogue, to be followed until further notice, designed to ensure the safest, smoothest, experience for members and staff during this challenging time.  These guidelines, and our Global Guidelines, will be updated on an ongoing basis, as we receive new information and directives from governmental and other health agencies and organizations, and based on our experience navigating this “new normal”.  While some might view certain protocols as overly cautious, SPORTIME may choose to maintain them, in spite of prevailing guidance, if they make our members, customers and/or staff feel safer and more comfortable.

Please note that SPORTIME's primary and most important guidelines and protocols are contained in our comprehensive Global Guidelines; we strongly encourage you to review them carefully and in their entirety before reviewing club-specific guidelines. The club-specific guidelines are designed only to indicate where a club's protocols differ from our corporate standard, and/or to provide additional detail.

Notwithstanding all the precautions that SPORTIME will take, due to the nature of the virus, the risk of contracting COVID-19 remains, as we are all aware.  Please be safe, respect others and follow all of the precautions, protections and protocols put in place during this COVID-19 epidemic.  

CLUB GUIDELINES

SPORTIME Global Guidelines

For a comprehensive list COVID-19 Guidelines developed for all SPORTIME locations, please click here.

Club Specific Details

  • Our tennis, fitness and sports facilities are OPEN, and enrollment for fall programming is in process!
    • Members and players must register in advance, online, by telephone (631) 653-6767, or by email, to use the facilities, including the fitness center, and to participate in group exercise classes, to reserve court time of all types, and to participate in any individual or group lessons, training or programs. For more details, and info on easy online reservations and registration, please review our Global Guidelines. For SPORTIME Quogue program registration, click here.
    • All adults, juniors (other than group program participants who may be checked in on-court), parents/guardians of juniors and guests must check-in at reception.  No exceptions. For more details on these mandatory check-in procedures, please review our Global Guidelines > STAFF / MEMBER / CUSTOMER SAFETY>Check-In/Health & Temperature Screenings.
    • Group exercise classes will continue to be held outdoors weather permitting, and will also resume indoors at a later date. The class schedule is available on our website - click here
      • Those who cancel appointments to use the fitness center, or to participate in fitness/group exercise classes, less than 4 hours in advance, will be charged a $5 cancellation fee; those who do not show up for scheduled appointments will be charged a “no-show” fee of $15. 
  • Our showers remain closed until further notice. 
  • Towels will not be available on-site, please bring your own. We apologize for any inconvenience. 
  • New traffic flow patterns, to avoid physical distancing issues as members and other move about the premises, have been established. Signage identifying these patterns, and providing reminders about physical distancing, wearing protective face coverings, and more, has been affixed throughout the club.
  • We, unfortunately, must ask that you please limit your social time at the club until further notice

Additional Tennis Details

  • All members must request game arranging, schedule court-time and private lessons no less than one day in advance. We recommend booking court time and game arranging services using the MYSPORTIME App - see SPORTIME's Global Corporate Guidelines for more details; private lessons should be booked by calling (631-653-6767) or by texting (631-450-2180) and speaking/texting with Tim or Ivan. NO WALK-INS PLEASE.
    • Members may book courts up to 7-days in advance. 
    • If you booked online, your court time will be confirmed by text or email the evening before your reservation for play, and your court number will be available on the mySPORTIME app upon arrival at the club.
    • Member guests are welcome at a rate of $25 per day (maximum 2 visits per guest per season at this rate, after which additional visits will be $35 per day). Guests must sign a guest waiver before each time they come to the club. 
    • Court-time Cancellations/changes allowed until 24-hours prior to booking; late cancellations and no-shows are charged $25/person.

Updated: September 17, 2020 6:11pm

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