SPORTIME Roslyn Guidelines

We have created the following policies and guidelines for SPORTIME Roslyn, to be followed until further notice, designed to ensure the safest, smoothest, experience for members and staff during this challenging time.  These guidelines, and our Global Guidelines, will be updated on an ongoing basis, as we receive new information and directives from governmental and other health agencies and organizations, and based on our experience navigating this “new normal”.  While some might view certain protocols as overly cautious, SPORTIME may choose to maintain them, in spite of prevailing guidance, if they make our members, customers and/or staff feel safer and more comfortable.

Please note that SPORTIME's primary and most important guidelines and protocols are contained in our comprehensive Global Guidelines; we strongly encourage you to review them carefully and in their entirety before reviewing club-specific guidelines. The club-specific guidelines are designed only to indicate where a club's protocols differ from our corporate standard, and/or to provide additional detail.

Notwithstanding all the precautions that SPORTIME will take, due to the nature of the virus, the risk of contracting COVID-19 remains, as we are all aware.  Please be safe, respect others and follow all of the precautions, protections and protocols put in place during this COVID-19 epidemic.  


SPORTIME Corporate Guidelines

For a comprehensive list COVID-19 Guidelines developed for all SPORTIME locations, please click here.

Club Specific Details

  • Access to the indoor clubhouse building, other than to SPORTIME staff, will be strictly limited, except for players, locker room and restroom access, reception or pro shop. Players and/or program participants are asked to remain in their cars until 5 minutes before their scheduled activity. For more information about spectating, including live-streaming options and general building access protocols, please review SPORTIME’s Global Guidelines.
  • All adult players, junior players (other than group program participants who will be checked in on-court), parents/guardians of junior players and guests must check-in at reception.  No exceptions. For more details on these mandatory check-in procedures, please review our Global Guidelines > STAFF / MEMBER / CUSTOMER SAFETY>Check-In/Health & Temperature Screenings
  • New traffic flow patterns, to avoid physical distancing issues as players move about the premises, have been established. Signage identifying these patterns, and providing reminders about physical distancing, wearing protective face coverings, and more, has been affixed throughout the club.
    • Parents or others dropping-off and picking-up their players at SPORTIME will continue to do so at the front entrance of the club except during peak programming times, Monday - Friday 4pm-8pm and Saturday & Sunday 9am-2pm. During those times, all program participants will use the Court 6 door and exit through our outdoor camp area. 
  • Hourly court-time, per diem zones and per diem private tennis lessons must be reserved in advance by telephone (516-484-9222) or by email. Adult and junior players must register for group programs, seasonal court-time and series private tennis lessons in advance online or by submitting an application - click here. SPORTIME's prevailing cancellation policies apply.  
  • Group program participants will be directed by staff to designated waiting areas when they arrive at SPORTIME, and will be led by coaches to their assigned courts no more than 5 minutes before the start of a session. While being led to their courts by staff, and upon reaching them, players must leave their face coverings on until their temperatures are taken and they are instructed to remove them by coaches. Players will also be required to sanitize their hands when they arrive on-court.
  • Showers are open by key access only. Keys can be retrieved at the reception desk, and we ask that they be returned immediately after use so that showers can be sanitized prior to the next use. 
  • Our pro shop is open for a maximum of one shopper at a time indoors. 




Last Modified: Apr 08, 2021