SPORTIME Westchester Guidelines

We have created the following policies and guidelines for SPORTIME Westchester, to be followed until further notice, designed to ensure the safest, smoothest, tennis experience for members and staff during this challenging time.  These guidelines, and our Company-wide guidelines, will be updated on an ongoing basis, as we receive new information and directives from governmental and other health agencies and organizations, and based on our experience navigating this “new normal”.  While some might view certain protocols as overly cautious, SPORTIME may choose to maintain them, in spite of prevailing guidance, if they make our members, customers and/or staff feel safer and more comfortable. 

Our goal is to provide the best tennis experience to our members, on our beautiful soft courts, as always; not to create a lot of rules and restrictions.  However, to assure distancing, and to eliminate congregation and waiting, we must temporarily install a court reservation system that allows our members to book a court, to arrive just before their designated court-time, to play, and to leave.

Notwithstanding all the precautions that SPORTIME will take, due to the nature of the virus, the risk of contracting COVID-19 remains, as we are all aware.  Please be safe, respect others and follow all of the precautions, protections and protocols put in place during this COVID-19 epidemic.  

CLUB GUIDELINES

Club General Safety Guidelines

  • Do not come to the club if you are exhibiting any symptoms of COVID-19, including mild to severe respiratory illness with fever, cough and difficulty breathing, or other symptoms identified by the CDC, or have been in contact with someone with COVID-19 in the last 14 days.
  • All members and guests MUST wear a face mask when arriving and departing and when on club grounds and not playing, or whenever physical distancing cannot be achieved.
  • All members must maintain six feet of physical distance from all other members and staff at all times, even on the tennis court.
  • No drinking water or food service is available until further notice, so please bring personal water or snacks with you.
  • For both court-time and lessons, players are asked to enter their assigned court only once it has been vacated by other players.  There should never be more than four players and a coach on any court, and courtesy and common sense must prevail at all times.
  • Players are encouraged to not change sides or, if they choose to change sides, to do so on opposite sides of the court, around opposite net posts.
  • Every court has hand sanitizer and sanitizing wipes available.

Club Tennis Rules & Guidelines

  • Singles play and doubles play, and lessons/programs with no more than two players per side, per court, are allowed.
  • All member play, including court-time and lessons, must be booked in advance by telephone. For Harbor Island, please call 914-777-5050 or email (harborisland@sportimeny.com). For Lake Isle, please call 914 777-5151 or by email (lakeisle@sportimeny.com).
  • Court-time is offered, by reservation, in 60 and 90 min blocks, from 8am-8pm, 7 days a week.
  • Members may book courts up to 5-days in advance and may book one hour per day in advance. Non-members can book 2-days in advance. Each booking must have two active member names associated with it, or a member’s name and a member guest name, with a completed guest waiver (click here for link).
  • Cancellations/changes allowed until 24-hours prior to court time booking.
  • Member Guests are welcome. As always, each guest is limited to three visits per season. All guests must now sign waivers (personal info must be captured, for contact tracing if necessary) before coming to the club (click here for link) or register on the MYSPORTIME app.
  • Private lessons and small group programs are available from 8am-8pm, 7 days a week (24-hour cancellation policy applies). 
  • While the most recent CDC guidance appears to indicate that transmission of the virus from surfaces is unlikely, in an abundance of caution, we recommend that each player provide his/her own can/s of balls and personalize them clearly, or take note of their unique numbers, as long as the numbers are not the same as the other player’s ball numbers. Players should serve or start a rally using their own balls, and should avoid touching balls that do not have their marks; instead they should use their rackets to roll or send the balls to their playing partners. Balls and personalizing supplies are available at the club.

Club Restrictions

  • While the pro shop, bathrooms and cafe ARE CLOSED until further notice, if you would like to purchase balls, or any pro-shop items, or drop off rackets for stringing, please contact us in advance and we will make these items available for court-side pick-up.  If you would like us to mark purchased balls with players’ initials, to assist in proper ball hygiene, let us know and doing so will be our pleasure.
  • Essential staff, including management and facility maintenance teams, are on-site to make sure that the club remains safe and actively maintained at all times. We are also making sure that all distancing and sanitary protocols are followed by all players and by all staff members at all times.  
  • Please do not leave any equipment on the court as it will be thrown away.
  • We also ask that you please limit your social time at the club until further notice. New York is still under a stay-in-place and public gatherings are still not allowed.

Corporate Guidelines

Only SPORTIME outdoor tennis clubs are open as of May 15, 2020.  We are planning for reopening of all SPORTIME locations as soon as we are legally allowed to do so.  For an expanded list of COVID-19 Guidelines we have developed for use at all SPORTIME locations, please click here.


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