SPORTIME Westchester Guidelines

We have created the following policies and guidelines for SPORTIME Westchester, to be followed until further notice, designed to ensure the safest, smoothest, tennis experience for members and staff during this challenging time.  These guidelines, and our Company-wide guidelines, will be updated on an ongoing basis, as we receive new information and directives from governmental and other health agencies and organizations, and based on our experience navigating this “new normal”.  While some might view certain protocols as overly cautious, SPORTIME may choose to maintain them, in spite of prevailing guidance, if they make our members, customers and/or staff feel safer and more comfortable. 

Our goal is to provide the best tennis experience to our members, on our beautiful soft courts, as always; not to create a lot of rules and restrictions.  However, to assure distancing, and to eliminate congregation and waiting, we must temporarily install a court reservation system that allows our members to book a court, to arrive just before their designated court-time, to play, and to leave.

Notwithstanding all the precautions that SPORTIME will take, due to the nature of the virus, the risk of contracting COVID-19 remains, as we are all aware.  Please be safe, respect others and follow all of the precautions, protections and protocols put in place during this COVID-19 epidemic.  

CLUB GUIDELINES

Club General Safety Guidelines

  • Do not come to the club if you are exhibiting any symptoms of COVID-19, including mild to severe respiratory illness with fever, cough and difficulty breathing, or other symptoms identified by the CDC, or have been in contact with someone with COVID-19 in the last 14 days.
  • All members and guests MUST wear a face covering when arriving and departing and when on club grounds and not playing, or whenever physical distancing cannot be achieved.
  • All members must maintain six feet of physical distance from all other members and staff at all times, even on the tennis court.
  • For both court-time and lessons, players are asked to enter their assigned court only once it has been vacated by other players. Courtesy and common sense must prevail at all times.
  • Players are encouraged to change sides on opposite sides of the court, around opposite net posts.
  • Every court has hand sanitizer and sanitizing wipes available.

Club Tennis Rules & Guidelines

  • Singles play and doubles play, and lessons/programs/camp are allowed.
  • All member play, including court-time and lessons, must be booked in advance by telephone. For Harbor Island, please call 914-777-5050 or email (harborisland@sportimeny.com). For Lake Isle, please call 914 777-5151 or by email (lakeisle@sportimeny.com).
  • Court-time is offered, by reservation, in 60 and 90 min blocks, from 8am-8pm, 7 days a week.
  • Members may book courts up to 5-days in advance and may book one hour per day in advance. Non-members may book 2-days in advance. Each booking must have two active member names associated with it, or a member’s name and a member guest name, with a completed guest waiver (click here for link).
  • Cancellations/changes are allowed until 24-hours prior to a court time booking (cancellatio policy applies).
  • Members' guests are welcome. As always, each guest is limited to three visits per season. All guests must sign a guest waiver before coming to the club or upon arriving at the club (click here for link) or register on the MYSPORTIME app.
  • Private lessons and group programs are available from 8am-8pm, 7 days a week (24-hour cancellation policy applies). 
  • While the most recent CDC guidance appears to indicate that transmission of the virus from surfaces is unlikely, we recommend that each player provide his/her own can/s of balls and personalize them clearly, or take note of their unique numbers, as long as the numbers are not the same as the other players' ball numbers. Players should serve or start a rally using their own balls, and should avoid touching balls that do not have their marks; instead they should use their rackets to roll or send the balls to their playing partners. Balls and personalizing supplies are available at the club.

Club Restrictions

  • Our bathrooms are now open, limited to two users at any given time. Showers are closed until further notice.
  • Our pro-shop is open, and if you would like to purchase balls, or any other pro-shop items, or drop off rackets for stringing, please contact us in advance and we will make these items available for court-side pick-up.  If you would like us to mark purchased balls with players’ initials, to assist in proper ball hygiene, let us know and doing so will be our pleasure.
  • Staff, including management and facility maintenance teams, are on-site to make sure that the club remains safe and actively maintained at all times. We are also making sure that all distancing and sanitary protocols are followed by all players and by all staff members at all times.  
  • Please do not leave any equipment on the court as it will be thrown away.
  • We ask that you please limit your social time at the club until further notice. 

Corporate Guidelines

For an expanded list of COVID-19 Guidelines we have developed for use at all SPORTIME locations, please click here.

Updated: June 29, 2020 9:43am

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